EXCHANGE POLICY

WE WANT YOU TO BE HAPPY WITH YOUR PURCHASE AND IN CASE OF ANY INCONVENIENCES WE ARE HAPPY TO HELP. WE ARE READY TO EXCHANGE YOUR PRODUCT UNDER THE FOLLOWING CONDITIONS.

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*All items must be unworn, unused, unwashed, and in its original condition with tags intact.

*If an incorrect product has been delivered to you, not matching the item in your confirmation email.

* The product you purchased has been delivered with a manufacturing defect.

* The product is not of the right size in which case, it is eligible for size exchange only, in the same piece.

* Please note that if any product has been customized for color, it will not be eligible for an exchange/return.

* We don't accept return or  exchange based on likings 

*Any issue should be reported with mail or on Dm the same day after receiving the product

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If the product  meet these conditions then we will accept Exchange and it will take 7-10 days after we received the product.

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IN CASE OF SIZING ISSUES:

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We send the exact size you purchase but still if it doesn't fits you, we accept exchange but the customer has to bear any extra cost incurred in exchange like shipping charges and pickup charges.

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Incase of a Defect in the Product

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We would require clear parcel opening videos or pictures. Once we see and approve the defect, you will have to ship the product back to our address & we will process your request once received.

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​NOTE

* Motiffs can vary in Jaal work kurtis,strictly no return or exchange on that basis

*The product will be exchanged with the same product 

 

Item is eligible for exchange only once.

SALE products cannot be exchanged.

No returns or exchange on likes & dislike basis.